Customer Service
Nora Murphy Country House, Inc. and NoraMurphyCountryHouse.com believe your shopping experience should be simple and comfortable. We are committed to protecting your privacy and security, as well as bringing you quality products and service every step of the way. We’re proud of the products we offer; hand-selected hand-crafted, vintage, or antique one-of-a-kind pieces. Although color may vary, worn patina, scratches, and dents are displayed accordingly in the product photography—all sales are final and non-refundable. Any comments or concerns, please contact us within 3 days from the date of receipt.

Privacy and Security
Nora Murphy Country House, Inc. and NoraMurphyCountryHouse.com take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information.

PayPal Payment Method
You get an extra layer of security when you use PayPal. That’s because all your financial information (like your credit card number) is securely stored and encrypted on PayPal’s servers, so you don’t need to share your financial information with us.

Sales Tax
Sales tax is only charged to items shipped to a Connecticut address.

Order Cancellation
Orders ship via USPS within 72 business hours of order receipt. Once your order ships, we will not be able to cancel or recall the order from the shipper. If you need to cancel your order prior to shipping, contact us immediately and we will do our best to satisfy your request.

Return Policy
We do not offer returns at this time. If your product has arrived damaged, please contact us within 7 business of days of receipt with a picture of the damaged product, to receive a replacement at no cost.

Shipping/Tracking your Package
Once an order has shipped, you will receive a shipping confirmation via email with the date of shipment, tracking number, and a link to the shippers website to view the tracking details of your package.

International Shipments
We regret we cannot currently process orders outside the continental United States. We apologize for any inconvenience. Please check back in 2018.

Nora Murphy Country House, Inc. and NoraMurphyCountryHouse.com reserves the right to make changes to any policy. Policy changes will be posted.